Customer Reviews

T. Pruden ★★★★★
★★★★★
★★★★★
5/1=5.0

I highly recommend Heaven's Best. They provide prompt, courteous service at an affordable price. They did an outstanding job on my carpet and dryer vent!

Elaine Whitehurst ★★★★★
★★★★★
★★★★★
10/2=5.0

Best carpet cleaners ever! Professional & personable at the same time. Happy to explain processes & uses of specialty equipment. Extremely efficient. Great result. Very fair price.

Allison ★★★★★
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★★★★★
15/3=5.0

Carpets look brand new again!!! Just as great customer service as well. Will definitely be using them in the future.

EM Banks ★★★★★
★★★★★
★★★★★
20/4=5.0

I thought my carpet was beyond being cleanable. In one hour all the stains were gone and my room had a wonderfully fresh scent. Pricing is wonderful and the gentlemen were kind and professional. I am this company recommending to everyone !!

Tonya Wilson ★★★★★
★★★★★
★★★★★
25/5=5.0

I give Heavenly best five stars caused they did excellent job cleaning my carpet where they remove stains, refined it to original look. Theses guys was very professional, polite, and one time. I will definitely be used them again and recommend them to others. Thank you very much!!

Tonya Wilson ★★★★★
★★★★★
★★★★★
30/6=5.0

I give heaven best carpet cleaning 5 star cause they did excellent job getting stains out of my carpet and refined it to it's original looked. The guys who came in was very professional, one time, and due to weather conditions!!!

Trevor Dyer ★★★★★
★★★★★
★★★★★
35/7=5.0

Did an amazing job on these carpets and got rid of the pet smell and urine in the rental. Will use them when I’m finished with this lease. Very reasonable too!

Don and Emmy ★★★★★
★★★★★
★★★★★
40/8=5.0

Heaven's Best is an outstanding company with very professional people. We originally planned to only clean 4 rooms of carpet but once they arrived we changed our plan to clean the entire house that included carpet, tile and hardwood floors. They were able to handle the change with ease and worked into the night. They did a great job and are very professional. Highly recommended.

David ★★★★★
★★★★★
★★★★★
45/9=5.0

Awesome group of people that shows they care. The carpet looks better now than when we bought it and smells really good!

Patricia Crawley ★★★★★
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★★★★★
50/10=5.0

We were VERY pleased with the cleaning of our carpet, 2 sofas, 2 recliners and several smaller rugs!!! Terry and Tommy were courteous, prompt and hard working professionals!! Thank you!!

Melanie ★★★★★
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★★★★★
55/11=5.0

Very personable explained every detail pricing what would be done etc would recommend to everyone that I know The job was flawless

Erica Montoya ★★★★★
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★★★★★
60/12=5.0

I could not be happier. I was in process of getting carpets replaced and then I found these guys. I figured why not try and see if these pets stains from a previous resident could come out. I had extreme doubt however my carpets literally look brand new! What’s ever better? They only took 1 hour to dry! I’d never go anywhere else. Thank you guys so so much!

Natasha McCoy-Porter ★★★★★
★★★★★
★★★★★
65/13=5.0

We love our carpets!! Customer service was very professional & work was very neat, clean, & detailed! We will be using them again!

Billi Jo Achurra ★★★★★
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70/14=5.0

Thanks for such great work! Great experience from the initial contact made when requesting an appointment, to the professional, and courteous service. Our stairs and carpet looks great! I don’t even want to walk on them they look so beautiful! I will use this company for all of my carpet cleaning needs! !!!

Carletta Waddler ★★★★★
★★★★★
★★★★★
75/15=5.0

It should be called Heaven scent, because they certainly do a wonderful job. Very respectful of your furniture and space. They tell you upfront what your cost is going to be and they do a wonderful job.

Michael Ott ★★★★★
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★★★★★
80/16=5.0

Service was great! Thorough, polite and affordable. I would definitely use them again!

K. Hall ★★★★★
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★★★★★
85/17=5.0

Friendly service , great prices. Made my carpets look like new . I love that they don’t use water from your spigot, and floors are dry in an hour . Definitely recommend

Pete Groom ★★★★★
★★★★★
★★★★★
90/18=5.0

Avon- courteous, on time and professional. My carpets look and smell wonderful. They also cleaned my HVAC duct work. Well worth cost and I would recommend them highly.

Philip and Linda Holton ★★★★★
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★★★★★
95/19=5.0

Thanks Heaven's Best ! I will use there service again and recommend to everybody. Also very friendly and professional. Columbia, N.C.

James Stokes ★★★★★
★★★★★
★★★★★
100/20=5.0

Excellent, they called just prior to arrival and were on time. They did a great job on cleaning the carpet and the whole house smelled great when they were done. The floor dried in less than an hour. Highly recommended. Very personable

Lacey Eisel ★★★★★
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★★★★★
105/21=5.0

Great service all around. Polite and very efficient team. My furniture and carpet are like new again. Will definitely be using their services again.

SHIRLEY WHITE ★★★★★
★★★★★
★★★★★
110/22=5.0

I had the pleasure of Heavenly Best Carpet professionally clean my 18 year old carpet. It looks amazing and their professionalism and attention to detail was impeccable. I will definitely use them for all my future carpet cleanings !!

Brandi ★★★★★
★★★★★
★★★★★
115/23=5.0

I’m not even sure where to begin on how amazing this company is! They came out to clean my duct work at first, which they did in a timely manner and did a phenominal job on. I was informed and educated about every step of the process as they were working. I decided to give their carpet cleaning a try as well while they were here. I was certain that my carpet was going to need replaced but not now! I am blown away! The difference is night and day. They cleaned a small room of my home and it looks BRAND NEW! As soon as they were done I called immediately to schedule them to come back and do the rest of the house! Before giving up on your carpet, call them, I promise you will not be disappointed! Their customer service is also top-notch. They make sure you are satisfied before they leave and as said before, walk you through their work so you know what is happening to your home. Its honestly like having family in your home. If I could rate this company higher than 5 stars I absolutely would. I will be recommending this company to anyone and everyone I know. I love you guys! Youre amazing!

Jessica ★★★★★
★★★★★
★★★★★
120/24=5.0

Extremely happy I used them to clean my carpets. My dog got sick and passed away and they were able to come out very soon after and deep clean what I could not get. They were professional, very kind, and I would recommend them to anyone who is needing their carpets cleaned.

Wayne Mathews ★★★★★
★★★★★
★★★★★
125/25=5.0

We love Heaven's Best!! They were prompt, smiling and prepared. When I answered the door they had placed a red carpet at my door so I knew I was getting red carpet treatment!! My carpets were clean and smelled so nice. We had our couch and recliner cleaned also! They looked brand new when they finished with them. We have dogs so we really liked the fact that their products are kid and animal friendly. Also price was very reasonable!! We will definitely be calling them again.

Chris Reaves ★★★★★
★★★★★
★★★★★
130/26=5.0

Terry and his crew were very professional and knowledgeable. They were able to schedule our carpet cleaning with our tight timeline. I highly recommend Heavens Best for all your flooring and upholstery needs.

Kim W ★★★★★
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★★★★★
135/27=5.0

I will call on Terry and his crew every time I need a cleaning service,they provide. On time, professional, polite. Went out of their way to make sure I was satisfied. Rates were more than reasonable.

Bonny Parker ★★★★★
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★★★★★
140/28=5.0

Great job cleaning my furniture (with pet hair issues). Very professional, efficient and friendly with excellent customer service. Highly recommended!

Steven Rogers ★★★★★
★★★★★
★★★★★
145/29=5.0

These folks are fantastic! They arrived when promised, quickly assembled their equipment, pre-treated some problem areas (prior to cleaning the carpet), thoroughly cleaned the carpet, and applied stain protector to three bedrooms, a hallway and large living room in just two hours. This included moving several pieces of furniture and reinspecting their work before removing their equipment and replacing the furniture. The carpet looks almost brand new and the cleaning operation brought the carpet nap back to a level close to when it was new. The carpet smells fresh and it dried quickly, despite the fact that it was raining at the time of their visit. They are an honest, conscientious business that provides excellent customer service and delivers what they promise. I would wholeheartedly recommend Heaven's Best to anyone in need of carpet cleaning services and plan to use them again in the future!

Ms. Miles ★★★★★
★★★★★
★★★★★
150/30=5.0

Heaven’s Best staff was outstanding. Very professional, arrived early, explained what they were going to do, took their time and even got a nagging stain out that I never could. My carpet looks amazing. They made sure I was pleased with their work before they left. I would certainly recommend them to anyone!!!!!

Mrs. Fields ★★★★★
★★★★★
★★★★★
155/31=5.0

Mr. Terry and his crew were excellent... I needed the carpet on my entire first level of my home cleaned immediately. Mr. Terry and his wife/buisness partner were very professional and patient with me, as I was trying to get other quote. Customer service is everything to me. They didn't mind the back and forth on my part. They were a bit more expensive for my budge, but I would pay for their services as long as they are around. Other companies had bad attitudes from the first call/quote. What's even better is, Mr. Terry and his crew were excellent. I was out of town unexpectedly for the appt. They went in and made the carpet look brand new! No exaggeration. There was a small oil stain from my dog eating my oil (don't ask) that was gone! They went beyond the carpet though. Since I wasn't home and it was bad weather out, Mr. Terry gave me a call asking to drip some faucets and turn off the outside pipe. Heaven's Best truly went above and beyond. No pun intended. Your search stop with them. Thanks again Heaven's Best team!

Bart Cardea ★★★★★
★★★★★
★★★★★
160/32=5.0

Arrived right on time, very professional and polite and did a really great job cleaning our carpet. Will absolutely use their service again and would highly recommend!

Spencer ★★★★★
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★★★★★
165/33=5.0

The staff arrived on time and was very knowledgeable about the product. They are fast and friendly. Our carpet looks almost brand new again. Very good service will definitely use them again in the future.

Tim Bush ★★★★★
★★★★★
★★★★★
170/34=5.0

Heavens Best was fantastic. They were on time and very professional. They took their time and were very meticulous. My carpets look like new again. And after heavy foot traffic, kids and a dog that has had accidents, I didn’t know if that was possible! Would recommend them to everyone. Call Heavens Best first!!

Tom and Jane ★★★★★
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★★★★★
175/35=5.0

On time, professional, expertise in their work. Very friendly. Definitely will call again!

Karen ★★★★★
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★★★★★
180/36=5.0

Your services are excellent! I will only use your services as my carpet looks, smells and feels so clean. I am happily signed up to receive reminders every 6 months to clean my carpet. You are angels! Thank you so much for your expedited and thorough service.

Susan ★★★★★
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★★★★★
185/37=5.0

We are a family with two dogs and a cat. Our attempts to keep the carpets looking clean and fresh have never been enough. Last week I hit point break and needed professional help right away. Heaven's Best came to my rescue with a turn-key job the same day! Your customer service was excellent. I especially appreciate that your prices were customized by an in-home estimate measuring the area to be cleaned and reasonable. What a difference a clean carpet makes, I myself feel refreshed. You are clearly top notch customer focused professionals committed to excellence. We are thrilled with the outcome and already planning to call on your services again. Thank you so much Heaven's Best for the outstanding job.

Linoa ★★★★★
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★★★★★
190/38=5.0

Excellent!! I will call again when needed.

Larry ★★★★★
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★★★★★
195/39=5.0

Terry went way above my expectations!

Whitney ★★★★★
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★★★★★
200/40=5.0

Excellent service ! My carpets were not in the best shape with having three pets and heavens best came in and made them look 85% new. I give them a 10 all around. Will definitely be using them again. Thank you heavens best for making my carpets look new again.

Angela ★★★★★
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★★★★★
205/41=5.0

I highly recommend them to anyone. They did an excellent job. My carpet looks a lot better. They are friendly, nice people to talk to.

Barry Allen ★★★★★
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210/42=5.0

They cleaned my carpets fast! I would totally recommend them.

Jim Gordon ★★★★★
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★★★★★
215/43=5.0

Nobody cleans up my office as well as Heaven's Best.

Selina Kyle ★★★★★
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220/44=5.0

They managed to get out the stains my cat left from her accident.

Harvey Dent ★★★★★
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★★★★★
225/45=5.0

We had some of the worst stains you could imagine. But they cleaned them up, better than I could have imagined.

Jessica ★★★★★
★★★★★
★★★★★
230/46=5.0

I have used regular carpet cleaning machines on my carpet in the past. I was left with a very wet carpet and a soapy residue that had always bothered me. Sadly, before I knew it my carpet seemed to have more spots than before. With my first experience with Heaven's Best it was a very detailed job. I was told that it was a low moisture process and would be dry in one hour and that was music to my ears. Everything I was told about the process including kid friendly solutions and the outcome happened and I was on my carpet within an hour and they felt brand new!!!! I will continue to use Heaven's Best! Awesome experience!!!

Overall Score: 5.0
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